SAIFUDIN, Toyib. ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN JASA TRANSPORTASI ONLINE GRAB (Studi Pada Ojek Online Grab Di Lamongan). JEKMA (Jurnal Ekonomi Mahasiswa), [S. l.], v. 1, n. 3, 2020. Disponível em: https://jurnalekonomi.unisla.ac.id/index.php/JEKMA/article/view/552. Acesso em: 11 nov. 2026.