UBAID, Moh. Syaifudin. PENGARUH PELAYANAN, KINERJA CUSTOMER SERVICE TERHADAP KEPUASAN NASABAH DALAM KEPUTUSAN MENABUNG DI BANK KONVENSIONAL. JEKMA (Jurnal Ekonomi Mahasiswa), [S. l.], v. 1, n. 6, 2020. Disponível em: https://jurnalekonomi.unisla.ac.id/index.php/JEKMA/article/view/596. Acesso em: 11 nov. 2026.