Haykal, Muhammad Fikri. “ANALISIS PENGARUH PERCEIVED SERVICE QUALITY PERCEIVED VALUE DAN TRUST TERHADAP CUSTOMER SATISFACTION (Studi Kasus Di Toko Rock Hobbies Centre Lamongan)”. JEKMA (Jurnal Ekonomi Mahasiswa), vol. 1, no. 1, Jan. 2020, https://jurnalekonomi.unisla.ac.id/index.php/JEKMA/article/view/465.