Pengaruh Sosial Media Co-Creation dan Praktik Akuntansi Manajerial Terhadap Keberlanjutan Industri Hospitality dengan Kinerja Perusahaan Sebagai Variabel Mediasi
DOI:
https://doi.org/10.30736/jpensi.v11i2.2796Keywords:
Co-Creation, Social Media, Managerial Accounting, HospitalityAbstract
This study examines the effect of social media co-creation integration and managerial accounting practices on the sustainability of the hospitality industry, with company performance as a mediating variable. This research uses a survey method with a purposive sampling technique conducted on the Gen Z population involved in co-creation in the hospitality industry. Social Cognitive Theory and Theory of Planned Behavior are used to understand social interactions and adoption factors. In the data collection stage, researchers managed to obtain a total of 202 questionnaires for further testing using smartpls. The results of the study show a significant relationship between social media integration and the sustainability of the hospitality industry, with company performance as a mediator. Managerial Accounting has no direct influence on Hospitality Sustainability and is not significant. This study provides strategic recommendations for stakeholders to improve performance and sustainability through technological innovation in the hospitality industry
References
Adebayo, A. 2026. Managerial and legal accountability in state-owned enterprises: exploring financial sustainability through accounting for and reporting public service obligations. Accounting Research Journal, 39(2), 197–219. https://doi.org/10.1108/ARJ-02-2025-0068
Amanda, P., Dewi, Y., & Nurmalasari, R. 2025. Pengaruh Corporate Sosial Responbility, Strategi Akuntansi Manajemen dan Green Accounting Terhadap Profitabilitas Perusahaan Energi. Economics & Education Journal, 7(3). https://ejurnal.uibu.ac.id/index.php/ecoducation
Apliant, A. A., Adam, F., & Asluki, C. 2023. Implementasi Sustainable Tourism pada Tata Kelola Operasional di ITDC Nusa Dua Bali. Journal of Research on Business and Tourism, 3(1), 31. https://doi.org/10.37535/104003120234
Billi, A., & Bernardo, A. 2025. The Effects of Digital Transformation, IT Innovation, and Sustainability Strategies on Firms’ Performances: An Empirical Study. Sustainability (Switzerland), 17(3). https://doi.org/10.3390/su17030823
Fitriana, F., Kusumawati, P., Yudiandri, T. E., Michelle, M., Hermantyo, N. A., Apriliana, M. M., & Sulistyo, A. 2026. Pengelolaan Produksi Makanan Untuk Menciptakan Keberlanjutan Industri Perhotelan Berbasis Bisnis Hijau. JURNAL RISET MANAJEMEN, 7(2), 138–154. https://doi.org/10.32477/m3457v78
Imjai, N., Aujirapongpan, S., & Mahadi, N. 2023. The interplay of digital and management accounting competency to competitive performance in the open innovation era: A case of Thai micropreneurs. Journal of Open Innovation: Technology, Market, and Complexity, 9(October).
Jiang, G., Yang, W., & Liu, R. 2026. Knowledge Sharing and Value Co-Creation behaviors on Tourism Platforms: The Moderating Role of Sharer Reputation. Journal of Innovation & Knowledge, 13, 100938. https://doi.org/10.1016/j.jik.2026.100938
Khalida, R., & Sri Kustono, A. 2025. Analisis Akurasi Model Financial Distress Perusahaan Terdampak Gerakan Boikot (Bds). Jurnal Riset Akuntansi Aksioma, 24(1). https://aksioma.unram.ac.id
Lee, S., Cui, H., & Jeon, S. 2025. Exploring the role of psychological ownership in value co-creation in private clubs: Insights from social cognitive theory. International Journal of Hospitality Management, 131, 104348. https://doi.org/10.1016/j.ijhm.2025.104348
Liu, Y., Zhu, X., & Deng, S. 2025. How platform enterprises compete through suppliers: the mediation role of supplier value co-creation between digital platform capabilities and competitive advantage. Technological Forecasting and Social Change, 216, 124142. https://doi.org/10.1016/j.techfore.2025.124142
Lombardi, R., & Secundo, G. 2020. The digital transformation of corporate reporting – a systematic literature review and avenues for future research. In Meditari Accountancy Research (Vol. 29, Number 5, pp. 1179–1208). Emerald Group Holdings Ltd. https://doi.org/10.1108/MEDAR-04-2020-0870
Miehe, R. (2025). Life cycle theory of value creation-context and perspectives. Procedia CIRP, 135, 732–737. https://doi.org/10.1016/j.procir.2024.12.081
Peng, C.-Y., & Haq, M. D. 2026. AI-augmented Co-creation via social media posts and consumer identity formation: The interplay of interaction orientation, empowerment, creativity, and willingness. Journal of Retailing and Consumer Services, 90, 104718. https://doi.org/10.1016/j.jretconser.2025.104718
Putri, A. N. A., Hermawan, P., Mirzanti, I. R., Meadows, M., & Sadraei, R. 2025. Unpacking green growth in SMEs: A framework for dynamic capabilities, value co-creation, and sustainable performance. Sustainable Futures, 10, 100840. https://doi.org/10.1016/j.sftr.2025.100840
Putri, R. P., & Fasa, M. I. 2025. Transformasi Digital: Dampak E-Commerce terhadap Perkembangan E-Business di Indonesia. Journal of Social Science and Multidisciplinary Analysis (JOSSAMA, 2(2). https://jossama.com
Sarmah, B., Kamboj, S., & Kandampully, J. (2018). Social media and co-creative service innovation: an empirical study. Online Information Review, 42(7), 1146–1179. https://doi.org/10.1108/OIR-03-2017-0079
Sitorus, S. A., Gheta, A. P. K., Romindo, R., Silitonga, S. M. H. P., Christina Bagenda, M., MHCPCLE Benny Lim, S., Abdurohim, M., Aditya Wardhana, M., Fajar Satria, M., Arina Romli, N., & Arlin Ferlina Mochamad Trenggana. 2020. E-COMMERCE STRATEGI DAN INOVASI BISNIS BERBASIS DIGITAL.
Susanti, P. H., Febianti, F., Rahmawati, R., & Nirmalasari, N. L. P. I. 2023. Destinasi Pariwisata Ramah Lingkungan: Praktik Berkelanjutan Yang Mengubah Industri. Jurnal Ilmiah Hospitality, 12(2).
Troisi, O., Visvizi, A., & Grimaldi, M. 2023. Digitalizing business models in hospitality ecosystems: toward data-driven innovation. European Journal of Innovation Management, 26(7), 242–277. https://doi.org/10.1108/EJIM-09-2022-0540
Tuan, N. M., & Doan, D. T. 2025. Customer value co-creation practices for community well-being in E-commerce platform: An information-based perspective. Journal of Open Innovation: Technology, Market, and Complexity, 11(1), 100488. https://doi.org/10.1016/j.joitmc.2025.100488
Widyastuti, W. 2024. Value Co-Creation In E-Commerce Platforms: The Role Of Personality Traits And Trust. Folia Oeconomica Stetinensia, 24(2), 371–388. https://doi.org/10.2478/foli-2024-0030
Yap, Y.-Y., Tan, S.-H., Tan, B.-C., Tan, S.-K., & Chan, M. S. 2026. Three faces of social influence: How compliance, identification, and internalization shape smart tourism co-creation and satisfaction. Computers in Human Behavior Reports, 21, 100944. https://doi.org/10.1016/j.chbr.2026.100944
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Jurnal Penelitian Ekonomi dan Akuntansia (JPENSI)

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
2.png)
_(1)1.jpg)

.png)
_(1)_(1).jpg)

1.png)
2.png)

