YAP, Nonni; RAHMADI, Afif Nur; RUHAMAK, M Dian; AYU, Risma Gesang; M, Anindhitya Sofi; PRIHARDINI, Oktaviani Wahyu. The Effect of After Sales Service on Online Shop Consumer Satisfaction (Survey of Tokopedia and Shopee Consumers at Kadiri University). JPIM (Jurnal Penelitian Ilmu Manajemen), [S. l.], v. 7, n. 3, p. 325–332, 2022. DOI: 10.30736/jpim.v7i3.1268. Disponível em: https://jurnalekonomi.unisla.ac.id/index.php/jpim/article/view/1268. Acesso em: 13 mar. 2026.