YAP, N.; RAHMADI, A. N.; RUHAMAK, M. D.; AYU, R. G.; M, A. S.; PRIHARDINI, O. W. The Effect of After Sales Service on Online Shop Consumer Satisfaction (Survey of Tokopedia and Shopee Consumers at Kadiri University). JPIM (Jurnal Penelitian Ilmu Manajemen), [S. l.], v. 7, n. 3, p. 325–332, 2022. DOI: 10.30736/jpim.v7i3.1268. Disponível em: https://jurnalekonomi.unisla.ac.id/index.php/jpim/article/view/1268. Acesso em: 1 mar. 2024.