JPIM (Jurnal Penelitian Ilmu Manajemen) 2024-04-30T01:38:09+01:00 Luluk Nur Azizah Open Journal Systems <table class="data" width="100%" bgcolor="#f0f0f0"> <tbody> <tr valign="top"> <td width="20%">Journal title</td> <td width="80%"><strong>JPIM (Jurnal Penelitian Ilmu Manajemen)<br /></strong></td> </tr> <tr valign="top"> <td width="20%">Initials</td> <td width="80%"><strong>JPIM</strong></td> </tr> <tr valign="top"> <td width="20%">Grade</td> <td width="80%"><a title="Sinta 5" href=";search=1&amp;sinta=5&amp;pub=&amp;city=&amp;issn=" target="_blank" rel="noopener"><strong><strong>Sinta 5</strong></strong></a></td> </tr> <tr valign="top"> <td width="20%">Frequency</td> <td width="80%"><strong>Three issues per year (February, June and October)</strong></td> </tr> <tr valign="top"> <td width="20%">DOI</td> <td width="80%"><strong>prefix 10.30736 </strong>by <img src="" alt="" /> <strong><br /></strong></td> </tr> <tr valign="top"> <td width="20%">Print ISSN</td> <td width="80%"><a title="Print ISSN" href=";1453713456&amp;1&amp;&amp;" target="_blank" rel="noopener">2502-3780</a></td> </tr> <tr valign="top"> <td width="20%">Online ISSN</td> <td width="80%"><a title="Online ISSN" href=";1524196316&amp;1&amp;&amp;" target="_blank" rel="noopener">2621-881X</a></td> </tr> <tr valign="top"> <td width="20%">Editor-in-chief</td> <td width="80%"><strong><strong>Luluk Nur Azizah </strong><strong>(+6285234631311)</strong><br /></strong></td> </tr> <tr valign="top"> <td width="20%">Man. Editor</td> <td width="80%"><strong><strong>Nurus Safa'atillah</strong></strong></td> </tr> <tr valign="top"> <td width="20%">Publisher</td> <td width="80%"><strong>LITBANG PEMAS, Universitas Islam Lamongan</strong></td> </tr> <tr valign="top"> <td width="20%">Cite Analysis</td> <td width="80%"><a title="Google scholar" href=";user=mr5TBksAAAAJ" target="_blank" rel="noopener"><strong>Google Scholar</strong></a></td> </tr> <tr valign="top"> <td width="20%">Indexing</td> <td width="80%"><a title="Google scholar" href=";user=mr5TBksAAAAJ" target="_blank" rel="noopener"><strong>Google Scholar</strong></a><strong><strong> | <a title="Garuda" href="" target="_blank" rel="noopener">Garuda </a>| Crossref <strong><strong><br /></strong></strong></strong></strong></td> </tr> </tbody> </table> <p align="justify"> </p> <p><strong>JPIM (Journal of Research in Management)</strong> is a scientific journal, leading international research publication in all areas of management published by Research and Litbang Pemas, Lamongan Islamic University. JPIM continually seeks articles that challenge the impact of globalization through the business world through critical informed empirical and theoretical investigations, and present the latest thinking and innovative research on key management topics, while still being accessible and interesting to non-specialists.</p> <p><strong>JPIM</strong> covers the fields of Marketing Management, Human Resources Management, Financial Management, Strategic Management and Operational and Production Management. <strong>JPIM</strong> articles over time have been characterized by their intellectual curiosity and diverse methodological approaches, leading to contributions that have had a significant impact on management science both empirically and in practice. We welcome interdisciplinary research that synthesizes different research traditions to present new discoveries on contemporary challenges across broad domains in the world of business and management. <strong>JPIM</strong> is an open access journal and is published three times a year, namely in February (February, June and October).</p> The The Influence of Financial Literacy and Financial Behavior on the Financial Well Being of UMKM Players in the Tourism Sector in Madura 2023-12-02T13:12:22+00:00 Arifatus saidah Purnamawati Purnamawati M. Boy Singgih Gitayuda <p>The purpose of this study is to determine how <em>Financial Literacy </em>and <em>Financial Behavior </em>affect the <em>Financial Well Being of </em>MSME players in the tourism industry in Madura. MSMEs or small and medium enterprises are people's economic businesses that need to be protected from unfavorable business competition. MSMEs have a significant influence on the Indonesian economy. Although the name is associated with small and medium enterprises. In this study, research questionnaires were distributed to tourism MSMEs in Madura. Which is located in the Bangkalan Regency and Sampang Regency areas. With a quantitative approach using primary data. This study took a sample of 60 MSME players. SPSS Version 26 was used to test this research. The findings of this study indicate a beneficial impact of <em>Financial Literacy </em>(X1) and <em>Finnacial Behavior </em>(X2) on <em>Financial Well Being (</em>Y).</p> 2024-02-22T00:00:00+00:00 Hak Cipta (c) 2024 JPIM (Jurnal Penelitian Ilmu Manajemen) The Effect of Innovation, Accessibility and Trust on User Satisfaction of Economy Class Railway Services DAOP IX Probolinggo Station 2024-03-28T03:57:31+00:00 Adelia Fitri Pradina Muhammad Syarif Hidayatullah Elmas Raihan Wishal Nafis <p>This study aims to determine the effect of innovation, accessibility and trust on the satisfaction of users of DAOP IX Probolinggo Station economic train services partially. The research method used is quantitative with the independent variables of innovation, accessibility, trust and the dependent variable, namely satisfaction. The population of this study were users of DAOP IX Probolinggo Station economy class train transportation services in January and February 2024. The sampling technique was carried out by purposive sampling method as many as 108 people. The data analysis stage begins with the Validity, Reliability, Classical Assumption Test, Multiple Linear Regression Analysis, Determination Coefficient Test and Hypothesis Test using SPSS Version 26. The results showed that the innovation variable had a positive but insignificant effect on satisfaction, while the accessibility and trust variables had a positive and significant effect on satisfaction</p> 2024-02-22T00:00:00+00:00 Hak Cipta (c) 2024 JPIM (Jurnal Penelitian Ilmu Manajemen) DIGITAL TRANSFORMATION FOR SUSTAINABILITY BUSINESS ANALYSIS WITH GLOBAL REPORTING INDEX (GRI) STANDARD (CASE STUDY AT PT DATASCRIP) 2024-01-23T04:01:37+00:00 Danang Kurniawarman <p><em>PT Datascrip, a trading company, realizes the importance of maintaining its business sustainability and decided to undergo digital transformation as an effort to strengthen its business performance in terms of sustainability since 2018. In its digital transformation, PT Datascrip made some changes in its business processes in order to support efficiency and business competitiveness. With digital transformation, PT Datascrip can optimize its business processes by using environmentally friendly technologies, such as the use of digital technologies to reduce paper consumption. PT Datascrip also adopts a data-driven approach to support sustainable decision-making, such as the use of data to identify risks and opportunities in environmental and social aspects. In this context, the integration of GRI Standards becomes important in reporting the company's sustainability performance transparently and accurately. By using GRI Standards, PT Datascrip can strengthen the credibility of the company's sustainability report and increase transparency in reporting sustainability performance. The transformation measurement can prove that digital transformation and the integration of ESG principles by using GRI Standards as a reference can strengthen its business performance in terms of sustainability. Through this approach, PT Datascrip can improve efficiency, improve the quality of sustainability reports, and create long-term value for all stakeholders of the company.</em></p> 2024-02-20T00:00:00+00:00 Hak Cipta (c) 2024 JPIM (Jurnal Penelitian Ilmu Manajemen) STRATEGY TO IMPROVE THE WASTE MANAGEMENT COMPANY CASE STUDY: CV BINA USAHA MANDIRI 2024-01-26T10:16:24+00:00 Fatma Nur Rosana Harimukti Wandebori <table width="567"> <tbody> <tr> <td width="378"> <p><em>Solid waste management (SWM) poses a significant environmental issue in Indonesia, with increasing waste generation and limited infrastructure leading to environmental contamination. The government's initiatives and waste management companies aim to address this issue by encouraging public participation. However, many community-based initiatives face challenges in sustainability and development. This study focuses on analyzing the business model of CV Bina Usaha Mandiri (BUM), a waste management company in Central Java, to provide a development plan for effective waste management services. This study was conducted using a qualitative approach to understand the challenges faced by the business owner, then explore how to improve their performance and provide ideas. The data was analyzed qualitatively by adopting an inductive approach with the purpose of developing conclusions from the collected data. External and internal environments were analyzed, then SWOT analysis was used to assess BUM's competitiveness in order to develop a business strategy. Based on the SWOT matrix, some strategies are selected to be proposed for BUM performance improvement concerning the collection volume and their business management. The study recommends the adoption of a focus differentiation strategy for BUM. Leveraging its solid presence in Central Java and Yogyakarta, BUM's strength in providing unique services for handling low-value materials positions it to gain a competitive advantage.</em></p> </td> </tr> </tbody> </table> 2024-02-20T00:00:00+00:00 Hak Cipta (c) 2024 JPIM (Jurnal Penelitian Ilmu Manajemen) PROPOSED STRATEGY FOR AURORA COMMERCE RETAIL TO SUSTAIN AND GROW ON THE ONLINE MARKETPLACE PLATFORM 2024-01-26T10:17:53+00:00 Edmund Ophie Harimukti Wandebori <table width="605"> <tbody> <tr> <td width="416"> <p><em>Online commerce is an activity of online buying and selling physical goods. Report by Momentum Works showed that the gross merchandise value (GMV) from major online marketplace platforms in Indonesia had reached $40 billion in 2020, which is 20% of total retail in the country. As of 2020, the two biggest platforms of online marketplace platforms in Indonesia are Tokopedia and Shopee, with both possess over 70% of the online commerce market share. Aurora Commerce Retail (ACR) is one amongst many stores that sells products on the online marketplace platforms. It specialized in retailing two main product categories of health supplements and kitchen electronics. Online retail business like what ACR does, is a very fragmented industry that consist of vast number of stores from small to medium size and generally with no single store or seller dominates the market. The online retail business has its own challenges from competing against other stores that sell similar or identical products tp an ever increasing platform cost. This study aims to develop corporate and business strategy for ACR in accordance to its current condition. The research collected the necessary data to conducts analysis on ACR's target consumers, external and internal environments. From the analysis, a SWOT matrix is developed and a suitable corporate and business strategy for ACR are constructed. Based on the research, ACR current condition is dominated by its strength and threat, putting it in the diversification quadrant. Therefore, the best directional strategy for ACR is to pursue diversification. To pursue a diversification strategy, ACR with its background in software engineering could expand into a software development company that specialize in building ecommerce operation supporting tools and software. Meanwhile, to maintain its current retail business, the proposed business strategy for ACR’s health supplements and kitchen electronics retailing business is to be narrow-target with cost-leadership that emphasizes ACR to focus on few select brands with competitive prices.</em></p> </td> </tr> </tbody> </table> 2024-02-20T00:00:00+00:00 Hak Cipta (c) 2024 JPIM (Jurnal Penelitian Ilmu Manajemen) WORK DISCIPLINE AND MOTIVATION: THEIR IMPACT ON EMPLOYEE PERFORMANCE AT THE REGIONAL OFFICE OF THE DIRECTORATE GENERAL OF CUSTOMS AND EXCISE, SOUTH SULAWESI 2024-02-01T06:52:41+00:00 Ibrahim Ahmad <p>This study aims to examine the significant impact of work discipline on employee performance, analyze the influence of motivation on performance, and evaluate the combined influence of work discipline and motivation on employee performance at the Regional Office of the Directorate General of Customs and Excise, South Sulawesi. The research was conducted at the Regional Office with 93 respondents (full sampling). Data were described descriptively, and quantitative data analysis was performed using Multiple Linear Regression. The results indicate that discipline plays a positive and significant role in enhancing employee performance. This discipline is reflected in compliance with work rules, effective time management, creation of a conducive work environment, and timely task completion. However, employee motivation does not significantly affect their performance. Motivational factors such as the nature of the work itself, lack of recognition, low morale, job responsibility, and compensation do not contribute significantly to employee performance. Collectively, work discipline and motivation have a positive and significant influence on employee performance. Improved employee performance in terms of quantity, quality, work standards, knowledge, and creativity is influenced by the level of work discipline and motivation in carrying out tasks at the Regional Office of the Directorate General of Customs and Excise, South Sulawesi. These findings provide valuable insights for management in developing strategies that support productivity and employee performance in similar organizations</p> 2024-02-20T00:00:00+00:00 Hak Cipta (c) 2024 JPIM (Jurnal Penelitian Ilmu Manajemen) WORK CULTURE AND COMPETENCE: THEIR IMPACT ON THE PERFORMANCE OF NATIONAL MILITARY PERSONNEL 2024-02-02T05:49:34+00:00 Ibrahim Ahmad <p>This research aims to examine and comprehend the impact of work culture and competence on the performance of personnel in Bakangdam XIV Hasanuddin. The research method employed is a quantitative approach. The population under study comprises all personnel of Bekangdam XIV Hasanuddin, totaling 296 individuals. Sampling was conducted using the Slovin method, resulting in 196 respondents. Data collection was facilitated through the utilization of a Likert scale with a measurement range from 1 to 5. Questionnaires were distributed online using Google Forms. Data analysis encompassed tests for response characteristics, validity, reliability, and multiple linear regression. The findings reveal that work culture has a positive yet nonsignificant influence on personnel performance, whereas competence demonstrates a positive and significant impact. Partial analysis indicates that the competence variable dominates with a 90.5% influence on personnel performance. Simultaneously, both work culture and competence significantly and positively affect personnel performance by 58%, while the remaining 42% is attributed to unidentified factors. Consequently, enhancing work culture and competence among personnel is paramount for improving their performance in Bakangdam XIV Hasanuddin. It is hoped that all personnel will continually enhance their competence through training, qualification upgrades, and further education to enhance their knowledge, skills, and attitudes</p> 2024-02-20T00:00:00+00:00 Hak Cipta (c) 2024 JPIM (Jurnal Penelitian Ilmu Manajemen) THE INFLUENCE OF EXPORT IMPORT SERVICE QUALITY AND SERVICE FACILITIES ON EMPLOYEE PERFORMANCE 2024-03-17T02:06:10+00:00 Haeruddin Haeruddin <p>The aim of this research is to determine and analyze partially and simultaneously the influence of quality of export and import services and service facilities on employee performance at the Madya Customs and Excise Service and Supervision Office, Type B Makassar. The total population at the Makassar Customs and Excise Supervision and Services Office, Type B, Madya Customs, is 127 employees and the sample uses the Slovin formula method with the total sample obtained being 96 people. The research method uses a quantitative descriptive approach and hypothesis testing uses the multiple linear regression method. The research results showed that: (1) The quality of export and import services has a positive and significant effect on employee performance at the Customs and Excise Supervision and Service Office, Madya Customs B Makassar (2) Service facilities have a positive and significant effect on employee performance at the Supervision and Service Office. Customs and Excise Intermediate Type Customs B Makassar, (3) Quality of Export and Import Services and Service Facilities Simultaneously has a positive and significant effect on Employee Performance at the Customs and Excise Supervision and Service Office Type Intermediate Customs B Makassar. </p> 2024-02-22T00:00:00+00:00 Hak Cipta (c) 2024 JPIM (Jurnal Penelitian Ilmu Manajemen) COMMUNICATION AND ORGANIZATIONAL CULTURE INFLUENCE ON EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION 2024-03-14T08:17:00+00:00 Muhamad Rifa’i Warter Agustim Jensiana Ratna <p>The purpose of this study is to determine the influence of communication and organizational culture on employee performance through job satisfaction. This research uses quantitative methods. The study population was 32 employees at the Malang City Population and Civil Registration Office which was conducted by census. Data collection using questionnaires. The data analysis method used is Smart PLS. The results of the study proved that communication directly has a significant effect on job satisfaction, organizational culture has a significant effect on job satisfaction, communication has a significant effect on employee performance, organizational culture has a significant effect on employee performance and job satisfaction has a significant effect on employee performance. The results are indirectly known that communication has a significant effect on employee performance through job satisfaction and organizational culture has a significant effect on employee performance through job satisfaction. This result can be understood that good communication and organizational culture will create job satisfaction so as to support the improvement of employee performance</p> 2024-03-14T00:00:00+00:00 Hak Cipta (c) 2024 JPIM (Jurnal Penelitian Ilmu Manajemen) The Influence of Work Skills and Physical Workload on Employee Performance at CV. Jaya Perkasa Abadi Palembang 2024-04-06T01:54:23+01:00 Fitri Nurjanah Wati Nina Fitriana Yuni Adinda Putri <p><em>As of right now, one company category in Indonesia that is considered to never fail is printing. Due to societal advancement, printing services are becoming more and more necessary in today's world. In the actual world, this has been seen. For instance, printing and design services are needed by certain organizations in offices and other agencies to satisfy their demands for office supplies like business cards, identity or membership cards, letterheads, maps, and so on. Employee performance is the dependent variable in this study, whereas work skills and physical workload are the independent factors. There is a sample of 49 respondents in this quantitative research design. Non-probability sampling is the research method employed.</em></p> 2024-04-16T00:00:00+01:00 Hak Cipta (c) 2024 JPIM (Jurnal Penelitian Ilmu Manajemen) STRATEGY MANAGEMENT ANALYSIS USING SWOT ANALYSIS IN INCREASE SALES AT AFECTO COFFEE SHOP 2024-04-06T10:07:58+01:00 Farhan Aldri Harry Nugraha <p>The competition of the business world seems to increase by seeing the competition that occurs in the increasingly competitive coffee shop industry, the role of strategy is needed in achieving business goals and the need to develop effective strategies in the midst of fierce competition in the coffee shop industry. This research is qualitative research using descriptive methods. The type of approach used is a case study. Data collection techniques are carried out using observation, interview, questionnaire and documentation methods. While data analysis uses SWOT analysis techniques and descriptive analysis. Based on the results of the study showed that based on IFAS analysis obtained with an IFAS score of 3.41 and EFAS score obtained with a score of 1.30, this result shows that Afecto can increase sales. Afecto's position in a strong state can be seen from the level of opportunity greater than the threat he faces and the level of strength is higher than the level of weakness</p> 2024-02-22T00:00:00+00:00 Hak Cipta (c) 2024 JPIM (Jurnal Penelitian Ilmu Manajemen) ONLINE REVIEWS, CELEBRITY ENDORSERS EFFECT PURCHASE DECISION OF GENERATION Z AT SAMSUNG EXPERIENCE STORE PALEMBANG 2024-04-29T04:41:59+01:00 Yuni Adinda Putri <p><em>This research aimed to explore and explain the influence of online review and celebrity endorser on the customers’ loyalty, with purchase decision as the intervening variable. The research method used was explanatory with quantitative approach. The research location was at Samsung Experience Store Palembang, with consumers’ population the people who used samsung brand smartphone. Sample selection was carried out by using purposive sampling method, and 57 respondents were involved in this research. Results showed that there was influence of online review and celebrity endorser on the customers’ loyalty with purchase decision as the intervening variable. </em></p> 2024-02-22T00:00:00+00:00 Hak Cipta (c) 2024 JPIM (Jurnal Penelitian Ilmu Manajemen)