Consumer Description Analysis Of Realme Smartphone Product Quality On Customer Satisfaction (Case Study in Bengkalis Community)

Authors

  • Rini Arvikasari Bengkalis State Polytechnic

DOI:

https://doi.org/10.30736/je.v23i1.1149

Keywords:

Analysis, Consumer, Smartphone, Realme,

Abstract

This study aims to determine the quality of realme

smartphone products based on the level of user satisfaction, especially in the Bengkalis area. This research is a descriptive quantitative study that describes the responses of smartphone users from the Bengkalis realme. The sample in this study was a hundred users of realmee smartphone products. Based on the results of the analysis of the questionnaire that has been divided, it can be seen that all indicators get a good average score. Thus, it can be concluded that realme products have good quality and

provide satisfaction for users or customers

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Published

2022-03-31