SERVANT LEADERSHIP DAN PENGARUHNYA PADA EMPLOYEE VOICE (SERVANT LEADERSHIP AND ITS EFFECT ON EMPLOYEE VOICE)

Nurma Kamelia Suryantoro, Tri Siwi Agustina, Anis Kamelia Eliyana, Lina Kusuma Wardani

Sari


Employee voice berperan penting bagi organisasi dalam menciptakan keputusan yang efektif, baik organisasi swasta atau organisasi pemerintahan yang telah diatur regulasi kepegawaiannya oleh undang-undang. Tujuan penelitian adalah mengetahui pengaruh langsung dari servant leadership terhadap employee voice dan pengaruh tidak langsung melalui variabel mediasi yaitu self-efficacy, juga mengetahui kemampuan conflict resolution dalam memoderasi pengaruh servant leadership terhadap employee voice pada ASN di Kemetrian Kelautan dan Perikanan Republik Indonesia. Penelitian ini menggunakan sampel 124 responden Aparatur Sipil Negara (ASN) di Kementerian KKP-RI dengan menggunakan jenis penelitian kuantitatif dan motode sensus. Metode analisis dalam penelitian ini adalah analisis path dengan software SPSS 23.0. Hasilnya menunjukkan bahwa servant leadership berpengaruh tidak signifikan terhadap employee voice secara langsung dan berpengaruh signifikan secara tidak langsung melalui self-efficacy yang diperkuat dengan moderasi conflict resolution.


Kata Kunci


Employee Voice, Servant Leadership, Conflict Resolution, Self-Efficacy, Informal Employment

Teks Lengkap:

PDF

Referensi


Amboningtyas, D., Taunay, EGP, & DJ, YR (2021). KONDISI UMKM DI KOTA SEMARANG DI MASA PANDEMI COVID-19 PADA PERTUMBUHAN EKONOMI PROGRAM KRISIS SERTA PEMULIHAN EKONOMI. Prosiding Penelitian Pendidikan dan Pengabdian 2021 , 1 (1), 526-537.

Barbuto, J. E., & Hayden, R. W. (2011). Testing relationships betw servant leadership dimensions and LMX. Journal of Leadership Education, 10(2), 22–37.

Burton, L. J., Peachey, J. W., & Wells, J. E. (2017). The role of servant leadership in developing an ethical climate in sport organizations. Journal of Sport Management, 31(3), 229–240. https://doi.org/10.1123/jsm.2016-0047

Chu, P. Sen, Saucier, D. A., & Hafner, E. (2010). Meta-analysis of the relationships between social support and well-being in children and adolescents. Journal of Social and Clinical Psychology, 29(6), 624–645. https://doi.org/10.1521/jscp.2010.29.6.624

de Sousa, M. J. C., & van Dierendonck, D. (2014). Servant leadership and engagement in a merge process under high uncertainty. Journal of Organizational Change Management, 27(6), 877–899. https://doi.org/10.1108/JOCM-07-2013-0133

Dedahanov, A. T., Rhee, C., & Gapurjanova, N. (2019). Job autonomy and employee voice: is work-related self-efficacy a missing link? Management Decision, 57(9), 2401–2413. https://doi.org/10.1108/MD-06-2017-0607

DJ, Y. R. (2020). PENGARUH KETERAMPILAN DAN ETOS KERJA TERHADAP PRODUKTIVITAS KERJA PADA CV MANDIRI TRANS DI SURABAYA. Media Mahardhika, 19(1), 16-20.

Edwards, M. R. (2009). An integrative review of employer branding and OB theory. Personnel Review, 39(1), 5–23. https://doi.org/10.1108/00483481011012809

Elliker, J. (2016). Understanding Ontological Conflict Between Servant Leadership and Organizations. Servant Leadership: Theory & Practice, 3(2), 5.

Erkutlu, H., & Chafra, J. (2015). Servant leadership and voice behavior in higher education. Hacettepe Egitim Dergisi, 30(4), 29–41.

Fast, N. J., Burris, E. R., & Bartel, C. A. (2014). Managing to stay in the dark: Managerial self-efficacy, ego defensiveness, and the aversion to employee voice. Academy of Management Journal, 57(4), 1013–1034. https://doi.org/10.5465/amj.2012.0393

García Lara, J. M., Osma, B. G., & Mora, A. (2005). The effect of earnings management on the asymmetric timeliness of earnings. Journal of Business Finance and Accounting, 32(3–4), 691–726. https://doi.org/10.1111/j.0306-686X.2005.00610.x

GHOFUR, A., RUSMAWATI DJ, YUNNI, AFIN, R., RUSWAJI, R., & MUHTAROM, A. (2021). Pandemi COVID 19 dan Efek Spasial Ekonominya: Bukti Empiris di Jawa Timur. Jurnal Isu Kontemporer dalam Bisnis dan Pemerintah , 27 (3), 39-46.

Gregory Stone, A., Russell, R. F., & Patterson, K. (2004). Transformational versus servant leadership: A difference in leader focus. Leadership & Organization Development Journal, 25(4), 349–361. https://doi.org/10.1108/01437730410538671

Hunter, E. M., Neubert, M. J., Perry, S. J., Witt, L. A., Penney, L. M., & Weinberger, E. (2013). Servant leaders inspire servant followers: Antecedents and outcomes for employees and the organization. Leadership Quarterly, 24(2), 316–331. https://doi.org/10.1016/j.leaqua.2012.12.001

Jacobs, G. (2006). Servant leadership and follower commitment. Servant Leadership Research Roundtable, August, 1–16. http://leadershiplearningforlife.com/acad/global/publications/sl_proceedings/2006/jacobs.pdf

Kaufman, J. C. (2015). Creativity Is Life: A Commentary on the Special Issue. Journal of Creative Behavior, 49(3), 233–237. https://doi.org/10.1002/jocb.128

Lapointe, É., & Vandenberghe, C. (2018). Examination of the Relationships Between Servant Leadership, Organizational Commitment, and Voice and Antisocial Behaviors. Journal of Business Ethics, 148(1), 99–115. https://doi.org/10.1007/s10551-015-3002-9

LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups. Journal of Applied Psychology, 83(6), 853–868. https://doi.org/10.1037/0021-9010.83.6.853

Liden, R. C., Wayne, S. J., Zhao, H., & Henderson, D. (2008). Servant leadership: Development of a multidimensional measure and multi-level assessment. Leadership Quarterly, 19(2), 161–177. https://doi.org/10.1016/j.leaqua.2008.01.006

Meyer, J. P., Morin, A. J. S., & Vandenberghe, C. (2015). Dual commitment to organization and supervisor: A person-centered approach. In Journal of Vocational Behavior (Vol. 88). Elsevier B.V. https://doi.org/10.1016/j.jvb.2015.02.001

Premeaux, S. F., & Bedeian, A. G. (2003). Breaking the Silence : The Moderating Effects of Self-Monitoring in Predicting Speaking Up in the Workplace *. September.

Scholz, U., Doña, B. G., Sud, S., & Schwarzer, R. (2002). Is general self-efficacy a universal construct? Psychometric findings from 25 countries. European Journal of Psychological Assessment, 18(3), 242–251. https://doi.org/10.1027//1015-5759.18.3.242

Sugiyono. (2012). buku metode penelitian pendidikan sugiyono Download buku metode penelitian pendidikan sugiyono.

Tian, Q., Peng, D., & Zhang, J. (2018). Servant Leadership and Voice Behavior: Self-efficacy as a Mediator. 177(Erms), 307–312. https://doi.org/10.2991/erms-18.2018.54

Titin, T., DJ, Y. R., & Azizah, L. N. (2021, June). Karakteristik Pekerjaan, Quality Of Work Life Dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior (Ocb) Pada Pt Djasa Bahari Di Surabaya. In PROSIDING SEMINAR NASIONAL EKONOMI DAN BISNIS (pp. 133-139).

van der Linden, S. (2015). The social-psychological determinants of climate change risk perceptions: Towards a comprehensive model. Journal of Environmental Psychology, 41(June), 112–124. https://doi.org/10.1016/j.jenvp.2014.11.012

Van Gramberg, B., Teicher, J., Bamber, G. J., & Cooper, B. (2020). Employee Voice, Intention to Quit, and Conflict Resolution: Evidence from Australia. ILR Review, 73(2), 393–410. https://doi.org/10.1177/0019793919876643

Walumbwa, F. O., Hartnell, C. A., & Oke, A. (2010). Servant Leadership, Procedural Justice Climate, Service Climate, Employee Attitudes, and Organizational Citizenship Behavior: A Cross-Level Investigation. Journal of Applied Psychology, 95(3), 517–529. https://doi.org/10.1037/a0018867

Walumbwa, F. O., Peterson, S. J., Avolio, B. J., & Hartnell, C. A. (2010). An investigation of the relationships among leader and follower psychological capital, service climate, and job performance. Personnel Psychology, 63(4), 937–963. https://doi.org/10.1111/j.1744-6570.2010.01193.x

Wang, D., Gan, C., Wu, C., & Wang, D. (2015). Ethical leadership and employee voice: Employee self-efficacy and self-impact as mediators. Psychological Reports, 116(3), 751–767. https://doi.org/10.2466/01.07.PR0.116k29w9

warner2007.pdf. (n.d.).

Yang, C. L., & Hwang, M. (2014). Personality traits and simultaneous reciprocal influences between job performance and job satisfaction. Chinese Management Studies, 8(1), 6–26. https://doi.org/10.1108/CMS-09-2011-0079




DOI: http://dx.doi.org/10.30736%2Fje.v22i2.838

Refbacks

  • Saat ini tidak ada refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

Terindeks pada : 

     
  
 

 

 

 

 
Jurnal Ekbis : Jurnal Prediksi,Analisis dan Informasi Fakultas Ekonomi Universitas Islam Lamongan is licenced under a Creative Commons Attribution ShareAlike 4.0 International License
Jl. Veteran 53 A Lamongan, Kampus Universitas Islam Lamongan

ekbis_unisla@ac.id
+6208155554780/+6285784448848